Pivotal Business Technology
Robust Enterprise Image and Video Solutions
Our Products
FotoWare
Digital Asset Management Software
FotoWare delivers software that makes managing your digital assets a breeze.
Pivotal is the FotoWare Gold Partner, selling and supporting FotoWare across New Zealand and Australia.
Technical Expertise
Implementation for your Project
“Our approach is to coach our customers through the implementation process with regular guidance and advice, that way we transfer our knowledge and experience across to the customer in a relevant way.”
Mark Curach, Director.
Privacy Policy
Privacy Policy Pivotal Business Technology Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au What is Personal Information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information we hold or have in our possession is on behalf of our customers and possibly from third parties. We don’t guarantee website links or policy of authorised third parties. We may hold your Personal Information indirectly for the primary purpose of providing our data storage services to our contracted customers. We do not use this information for any secondary purpose. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Sensitive Information Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: • For the primary purpose for which it was obtained. • With your consent; or where required or authorised by law. Third Parties In some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information Your Personal Information may be disclosed in a number of circumstances including the following: • Third parties where you consent to the use or disclosure; and • Where required or authorised by law. Security of Personal Information Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. Access to your Personal Information Whilst we may hold personal information we may not have contractual rights to access the information. To access the Personal Information we hold about you and to update and/or correct it is subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing and we can direct your request to the appropriate party. We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information. Maintaining the Quality of your Personal Information It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Policy Updates This Policy may change from time to time and is available on our website. Privacy Policy Complaints and Enquiries If you have any queries or complaints about our Privacy Policy please contact us at: Pivotal Business Technology Level 11, 65 York St Sydney NSW 2000 Ph +61 2 9266 0811